How to Cancel Walmart Order in Easy Steps

If you are purchasing any items from the world’s biggest retail store Walmart, you can cancel your order if you don’t want to buy it. No matter what’s the reason, you can cancel your order online from the App or website. Many people are unsure how to cancel Walmart Order. If you are one of them, read on. 

Walmart provides the ultimate retail and product marketplace online that gives you various benefits on every purchase. The order process in Walmart is a lot easier than the other similar platforms. Again, it also offers the easiest order cancellation process.  

Steps on How to Cancel Walmart Order

It is possible to cancel your order when your order is still in processing status.  Once your order gets processed and the status changes to Shipped, you cannot cancel it. You need to return the product at the time of delivery or contact Walmart customer support for the cancellation process. 

So, if you want to learn how to cancel Walmart Order, first, you need to promptly check the status of your order. If the product is not shipped, you can cancel it. Here is the step-by-step process to cancel your order. 

Step 1: Sign In to Your Walmart Account

First of all, open your Walmart app or visit the official website. Next, you need to sign in to your Walmart account with your username or email ID and password. As soon as you log in, go to the order and check the status. 

Step 2: Go to “My Orders”

Once you sign in to your account, go to My Orders from the menu option of Walmart. If you are canceling the order from the Walmart App, you need to go to my items from the menu option. Next, you need to choose the thing you want to cancel. 

Step 3: Select the Order and Fill Out the Reasons for Cancellation

After you open the orders section, you need to fill in the reasons for cancellation. Next, you can hit on the cancel button to cancel the order. However, if the product is already shipped, you cannot cancel it. 

Step 4: Wait for Confirmation and Refund Message

Once you cancel the order, it cannot be reversed. So, think twice before you cancel any order in Walmart. After canceling, you need to wait for the confirmation and refund message. 

Refund Process

Walmart provides the refund facility, and you can refer to the refund policy. You have learned how to cancel Walmart Order; now, here are a few things to keep in mind about the refund process. 

  • Walmart gives the opportunity to cash a refund on the in-store purchase if you are purchasing the product from the offline store. So, you can ask for your refund at the refund counter. 
  • Also, if your product order has already been delivered, then you can send an email with your details directly to customer support, and they will contact you for the refund and pick up your parcel from your address. They will take your reference only if the product is already placed or purchased on their system; otherwise, they were not considering any refund request from your account.
  • It takes a Maximum of 3 to 5 business days to get the full refund of your canceled order.


Hopefully, the above information has helped you to learn how to cancel Walmart Order in simple steps. Walmart gives you information about your order cancellation through email or SMS. Walmart will pay you a full refund in your bank account if the reason is genuine and the product is not shipped. So, you need to promptly cancel the order as soon as possible.

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